Effective Date: Novemeber 19, 2024
Thank you for using Couplet. Your privacy is important to us, and we are committed to protecting your
personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use
the Couplet app and our associated website.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, preferences, partner connection, gender, age category,
relationship status.
- Activity Data: Votes and matches, categories, and preferences selected.
- Device Data: Information about your device and cookies for tracking website behavior.
2. How We Use Your Information
We use your data to:
- Provide the core functionality of the app.
- Improve user experience through analytics.
- Notify you about app updates and relevant features.
- Facilitate account recovery and manage subscriptions.
- Comply with legal obligations and enforce our terms of use.
3. Data Sharing and Third Parties
Your data is shared with:
- Google Analytics: For website and app behavior analysis. Shared data includes aggregated user
behavior data (e.g., page visits, click events).
We do not sell your personal information to third parties.
4. Data Storage and Security
- Storage: All user data is stored on our secure servers.
- Encryption: Your data is encrypted during transmission. However, it is not encrypted while stored
on our servers.
- Retention: Data is retained as long as your account is active or as needed to provide our
services.
5. Your Privacy Rights
You have the right to:
- Access the data we store about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data.
- Opt-out of Google Analytics tracking through your browser settings.
To exercise these rights, contact us at support@couplet.love.
6. Cookies and Tracking
We use cookies to:
- Track website usage through Google Analytics.
- Enhance user experience on our website.
Manage your cookie preferences through your browser settings. Declining cookies may limit website
functionality.
7. Age Restrictions
The Couplet app is designed for users aged 18 and above. We do not knowingly collect personal data from
individuals under 18.
8. Account and Subscription Information
Account Creation: Users can create an account using an email address or social login (Apple).
Account Recovery: A "Forgot Password" link is available for password resets via registered email.
Subscriptions: Managed by Apple through the App Store. Couplet does not process payment information
directly.
9. Data Protection for EU Users
If you are located in the European Union, you have additional rights under the General Data Protection
Regulation (GDPR), including:
- Data portability.
- Restricting or objecting to data processing.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or
website. Continued use of the app after changes take effect indicates acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us: